Guest confirms that they have already checked in/checked out

Description

This article is to be used when guests inform us that they have already checked in/checked out.

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Step by Step

1st Step

1 - Follow the appropriate scenario:

• Guest informs they've Check-in – Apply the macro Check-in – Confirmed. Then, follow Step 2.

• Guest informs they've Check-out – Apply the macro Check-out – Confirmed

2 - Update ticket's Check-in status to Done.

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Extra

N/A