Guest asks if they can leave their luggage before check-in or after check-out

Description

This article is to be used when guests ask us if they can leave their luggage at the property before check-in or after check-out.

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Step by Step

1st Step

1 - Apply macro Guest - Leave bags

2nd Step

2 - If member pushback on decision - Escalate to your TL - know how here.

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Extra

• How/when to escalate issues to your TL